Reusable Intimate Wipes β Gentle Care
Ultra-soft & gentle on sensitive skin
Freshness with every use
Reusable & eco-conscious
Skin-kind fabric β no irritation
- Description
- Shipping & RETURNs
- CUSTOMER SERVICE
Designed for delicate moments, our Reusable Intimate Wipes offer a soft, eco-friendly alternative to disposables. Made to support intimate careβespecially during light leaks or incontinenceβthey provide a lasting feeling of freshness and comfort with every use.
Delivery:
Orders are processed and dispatched within 24 to 48 hours, with delivery expected within 3 to 5 working days.
Returns:
Enjoy free returns on unworn lingerie in its original packaging. Items must be returned within 30 days of receipt.
Our team is here to assist you. Whether you have a question about sizing, orders, or returns, we are happy to help. Contact us anytime β we aim to respond as quickly as possible.
Reach us at:
jade@venetianlace.com
Support hours:
Monday to Friday, 9:00 AM β 6:00 PM (GMT)
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Free 5 to 7 days Shipping
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30-day free returns
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Reinforced seams
THE LITTLE EXTRAS THAT CHANGE EVERYTHING
Smart Additions for Everyday Ease
Made to complement your leak-proof routineβpractical, discreet and designed to make every day feel easier.
Designed for Health, Backed by Science
Tested and approved for maintaining skin health, these antibacterial knickers made with natural, chemical-free fabrics help prevent irritation and promote all-day comfort.
The Best Alternative for Your Well-Being
Washable and reusable for up to 5 years, just like your regular underwear, our knickers offer a cost-effective and eco-friendly alternative to disposable products that are both expensive and harmful to the environment.
Ultimate Discretion & Comfort β No bulky feel, just a seamless fit.
12-Hour Leakproof Protection β Stay fresh, dry, and worry-free all day.
Cost-Effective & Sustainable β Save money while reducing waste.
Disposable Protection
Discreet & Comfortable
Feminine & Elegant Design
Suitable for All Flows
Up to 12-Hour Absorption
Free from Harmful Chemicals
Affordable
Β£19 / knickers
+Β£3000 / 5 years
Inclusive Sizing (Up to 4XL)
SAY GOODBYE TO DISCOMFORT & INSECURITY
The Perfect Alternative for Confidence & Elegance
95% of our customers say Venetian Lace knickers have changed their lives.
89% feel our knickers help reduce anxiety related to leaks.
92% say wearing Venetian Lace has boosted their confidence.
FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
Have questions? We have the answers!Β From sizing to shipping, find everything you need to know about our boutique and products.
Whatβs the story behind the brand?
Crafting the Vision
I started crafting lingerie that blends Italian elegance with comfort, designed to celebrate every womanβs natural beauty.
Shaping Our Visual Identity
Each photoshoot reflects the sophistication and confidence that define our lingerie, inside and out.
Sharing the Joy with You
Seeing women embrace our lingerie with confidence and comfort is the most rewarding part of this journey.
When Will My Order Arrive?
Order Processing (24 hours)
Once your order is placed, our team prepares and dispatches it within 24 hours (excluding weekends).
Shipping (3-5 days)
Your order is shipped with tracked delivery and typically arrives within 3 to 5 working days, depending on your location.
Receiving Your Parcel
Youβll receive tracking updates via email, and your parcel will arrive at your doorstep, ready to be enjoyed!
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of receiving your order, provided the lingerie is unworn and in its original packaging.
Are returns free?
Yes, we offer free returns for all UK orders. For international returns, shipping fees may apply.
How do I start a return?
Simply contact our customer service team with your order number, and weβll guide you through the return process.
Can I exchange for a different size?
Absolutely! If your size isnβt quite right, weβll be happy to exchange it for you, subject to stock availability.
Care & Maintenance
How should I wash my knickers?
We recommend hand washing or using a gentle machine cycle at 30Β°C in a laundry bag to preserve the fabric.
Can I put them in the dryer?
No, we recommend air drying to maintain the elasticity and softness of the fabric.
Will the lace and fabric stay in shape after multiple washes?
Yes! Our high-quality lace and fabric are designed for durability, but following the care instructions ensures long-lasting wear.
Should I use fabric softener?
No, fabric softener can reduce the breathability of the fabric. We recommend using a mild detergent instead.
