Terms & Conditions

Last updated: 27/05/2025

This website is operated by Venetian Lace, a brand owned and managed by Frederic James Priestley, a Sole Proprietorship registered in the United Kingdom at 54 Leathermarket Court, London, England, SE1 3HS, United Kingdom.

Throughout the site, the terms “we”, “us” and “our” refer to Venetian Lace. By accessing our website or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional policies referenced herein or available by hyperlink.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions set out here, you may not access the website or use any services.

Our e-commerce store is hosted on Shopify Inc., which provides us with the online platform to sell our luxury Italian lace lingerie.

1. Online Store Terms

By using our site, you confirm that you are at least the age of majority in your country or region, or that you have given us your consent to allow any minor dependents to use this website.

You may not use our products for any illegal or unauthorised purpose. You must not transmit any worms, viruses or code of a destructive nature. Any breach of these terms will result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

While personal payment information is encrypted, other content may be transferred unencrypted. You agree not to reproduce, duplicate or exploit any part of the Service without express written permission.

3. Accuracy and Timeliness of Information

We do our best to ensure all information on our site is accurate. However, we are not responsible if any information is not current, complete, or error-free.

4. Modifications to the Service and Pricing

Prices are subject to change without notice. We may modify or discontinue the Service (or parts of it) without prior notice.

5. Products or Services

Certain items may be exclusive to the website and available in limited quantities. While we make every effort to accurately display products, we cannot guarantee the precision of colours on your device.

We reserve the right to:

• Limit product sales by region or customer,
• Modify or discontinue products without notice.

Please refer to our Refund Policy for details on returns and exchanges.

6. Billing and Account Information

We reserve the right to cancel any order at our discretion. You agree to provide accurate billing and account details and to update them promptly.

7. Optional Tools

We may offer access to third-party tools “as is” without warranty. Your use of such tools is at your own risk.

8. Third-Party Links

Certain links on our site may direct you to third-party websites. We are not responsible for the content, products, or services on these sites.

9. User Comments and Submissions

Any submissions you make (e.g. reviews, ideas) may be used by us without restriction. You are solely responsible for your comments, which must not violate any third-party rights or laws.

10. Personal Information

Submission of personal data through our store is governed by our Privacy Policy.

11. Errors and Omissions

We reserve the right to correct any errors or inaccuracies on the site and to cancel orders affected by such errors.

12. Prohibited Uses

You are prohibited from using our site or content for:

• Unlawful activities
• Violating intellectual property rights
• Uploading malicious software
• Collecting personal information of others
• Disrupting site functionality

Violation of any of these may result in termination of your access.

13. Disclaimer of Warranties & Limitation of Liability

Our service is provided “as is” and “as available”. We do not guarantee that your use of the service will be uninterrupted or error-free.

To the fullest extent permitted by law, we shall not be liable for any damages arising from your use of our services or products.

14. Indemnification

You agree to indemnify and hold harmless Venetian Lace, Frederic James Priestley, and all related personnel from any claim arising from your breach of these Terms.

15. Severability

If any part of these Terms is found to be unenforceable, the rest will remain valid and enforceable.

16. Termination

These Terms remain in effect unless terminated by either party. You may terminate at any time by discontinuing use of our site. We reserve the right to terminate or suspend access if you breach any part of these Terms.

17. Entire Agreement

These Terms, together with our posted policies, constitute the entire agreement between you and us.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

19. Changes to Terms of Service

We may update these Terms at any time. It is your responsibility to check this page periodically. Continued use of our website constitutes acceptance of any changes.

20. Contact Information

If you have any questions about these Terms of Service, you may contact us at:

Email: jade@venetianlace.com
Phone: +44 7488 867772

21. SMS Marketing Consent

By consenting to receive SMS messages during checkout or via subscription tools, you agree to receive recurring messages regarding your orders and promotions. Message frequency may vary. Standard message and data rates may apply.

To unsubscribe, reply STOP or use the provided unsubscribe link. Contact us at jade@venetianlace.com for support. We may change our SMS provider or shortcode at any time.